Analysis Of The Effectiveness Of Using Tiktok Social Media As A Promotional Medium Using The EPIC Model At Alesha Shop Bara

Authors

  • Ammar Ibnu Arif Sistem Informasi, STMIK Widya Cipta Dharma
  • Ita Arfyanti Sistem Informasi, STMIK Widya Cipta Dharma
  • Bartolomius Harpad Sistem Informasi, STMIK Widya Cipta Dharma

DOI:

https://doi.org/10.46984/0tn43r47

Keywords:

Analysis, TikTok Advertising Effectiveness, EPIC Model, Alesha Shop Bara, SPSS

Abstract

Social media promotional activities currently play a truly crucial role in significantly increasing brand awareness and public interest in Alesha Shop Bara. For this precise reason, conducting a comprehensive analysis of the effectiveness of utilizing this digital media is highly necessary for management to design and develop more optimal sales strategies in the future. In conducting this evaluation process, a highly applicable instrument or method is the EPIC Model, which was initially developed by the global market research firm, AC Nielsen. This particular evaluation model is specifically designed to comprehensively measure promotional effectiveness based on four main dimensions, which consist of empathy, persuasion, impact, and communication. To test and determine definitely whether the specific marketing strategy executed through the TikTok platform by Alesha Shop Bara has been completely effective, an objective measurement of the shop's TikTok performance itself is required. Based on the final results of the data analysis, it can be concluded that Alesha Shop Bara's TikTok is proven to be a highly effective promotional medium. This positive result is strongly evident from the excellent scores achieved in the empathy, persuasion, impact, and communication dimensions. Overall, the average score of the EPIC rate obtained is 4.42, with the empathy dimension successfully achieving the highest score compared to the other dimensions, reaching 4.49.

References

Aulia, A., Mulyadi, D., & Sungkono. (2024). Analisis Efektivitas Penggunaan Media Sosial Tiktok Sebagai Sarana Promosi Pada Galeri Pusat Oleh-Oleh UMKM Karawang. Jurnal Ekonomi Dan Bisnis Digital, 02(01), 107–113. https://jurnal.ittc.web.id/index.php/jebd/article/view/1232

Oktavia, R. A. (2021). Pemanfaatan Digital Content Media Sosial Tiktok. EAS TEchnopreneurship, 1–9.

http://repository.untag-sby.ac.id/7436/

Arisna, P., Juliwardi, I., & Qudraty, M. (2023). Analisis Epic Model Terhadap Efektivitas Video Promosi Melalui Media Sosial. Bussman Journal: Indonesian Journal of Business and Management, 3(1), 535–546.

Indriartiningtias, R., Waridah, A., Nur, E., Suroso, J., Amiren, F., & Abdullah, A. (2025). Metris Jurnal Sains dan Teknologi Strategi Peningkatan Traffic Media Sosial Instagram Sebagai Media Promosi Dengan Menggunakan Epic Model Dan Social Media Optimization (Studi Kasus : UKM Buketby.06). Jurnal Sains Dan Teknologi, 26, 51–66. http://ejournal.atmajaya.ac.id/index.php/metris

Hasanah, N., Nugroho, L. E., & Nugroho, E. (2016). Analisis Efektivitas Iklan Jejaring Sosial sebagai Media Promosi Menggunakan EPIC Model. Scientific Journal of Informatics, 2(2), 99. https://doi.org/10.15294/sji.v2i2.5075

A, A. A., Adil, A. B., & Sumarni, S. S. (2022). Epic Model : Efektivitas Sistem Pemasaran Melalui Sosial Media Pada Umkm Produk Olahan Ikan. Jurnal Sains Agribisnis, 2(2), 47–56. https://doi.org/10.55678/jsa.v2i2.791

Raudah, R., Ashari, M., & Bagye, W. (2024). Analisa Penggunaan Sosial Media Facebook Menggunakan Metode Epic Model Pada Umkm Desa Darmaji. Jurnal Informatika Teknologi Dan Sains (Jinteks), 6(3), 638–647. https://doi.org/10.51401/jinteks.v6i3.4654

Hasbi, H. S., & Apriliani, R. A. E. P. (2021). PENGARUH PROMOSI, HARGA, KULITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN KONSUMEN. Journal of Economic, Business and Engineering (JEBE), 2(2), 365–371. https://doi.org/10.32500/jebe.v2i2.1753

Indah, D. R., & Maulida, Z. (2017). Analisis Efektifitas Iklan Media Televisi Menggunakan EPIC Model (Studi Kasus Produk A Mild di Kota Langsa). Jurnal Penelitian Ekonomi Akuntansi (Jensi), 1(2), 137–149. https://ejurnalunsam.id/index.php/jensi/article/view/407

Adiwijaya, T. J., Meigawati, D., & Mulyadi, A. (2024). Efektivitas Program Sistem Pelayanan Kepuasan (SIKAP) Di Kecamatan Baros Kota Sukabumi. Professional: Jurnal Komunikasi Dan Administrasi Publik, 11(1). https://doi.org/10.37676/professional.v11i1.5716

Kristia, S. E. (2021). Pengembangan Media Promosi Berbasis Aplikasi TikTok untuk Meningkatkan Minat Beli Produk UKM DM-Seafood. Jurnal Pendidikan Tata Niaga (JPTN), 9(3), 1428–1438. https://ejournal.unesa.ac.id/index.php/jptn/article/view/41942

Primadiani, M. A. (2018). Efektivitas Media Sosial Instagram sebagai Media Promosi Produk Es Puter.

Ahmad Hidayat Amirudin. (2023). Efektivitas Media Sosial Instagram Sebagai Media Promosi Produk Pangan Lokal “Lapis Talas Arasari.” https://repository.ub.ac.id/id/eprint/164141/

Nasrul Efendi, Tya Wildana Hapsari Lubis, & Sugianta Ovinus Ginting. (2023). Pengaruh Citra Merek, Promosi, Kualitas Pelayan Dan Store Atmosphere Terhadap Kepuasan Konsumen. Jurnal Ekonomi, 28(2), 197–215. https://doi.org/10.24912/je.v28i2.1626

Al Hisyam, M. D., & Rini, H. P. (2025). Pemanfaatan Media Sosial TikTok sebagai Sarana Edukasi dan Pemasaran Produk UMKM Haircare Kemaiu. Jurnal Pengabdian Masyarakat Bhinneka, 3(4), 603–611. https://doi.org/10.58266/jpmb.v3i4.223

Ooktafian, M. F., Ibrahim, M., Ishak, O., Hasan, W., & Yakup, A. P. (2023). Kompensasi dan Penempatan Pengaruhnya Terhadap Kepuasan Kerja Karyawan. Dinamis : Journal of Islamic Management and Bussiness, 6(1), 43–58. https://doi.org/10.24256/dinamis.v6i1.3873

Lailatul Fitria, N. J., & Astuti Nawangsih, V. S. (2023). EPIC Model Dalam Penyebaran Informasi Melalui Media Sosial Untuk Peningkatan Citra Pemerintah Kota Probolinggo. Journal of Governance Innovation, 5(1), 24–41. https://doi.org/10.36636/jogiv.v5i1.2315

Winarso, W., Untari, D. T., & Khasanah, F. N. (2024). Efektifitas Website Sebagai Media Promosi Produk Kuliner; Model EPIC Dalam Membangun Awareness Restoran Di Jakarta. Jurnal Kajian Ilmiah, 24(1), 101–108. https://doi.org/10.31599/xr7hv013

Ardiyono, M. R., Hermawan, D., Siregar, H. B., Saputra, F., Ekonomi, F., & Bisnis, D. (2024). Eksplorasi TikTok sebagai Media Pemasaran Efektif Bagi UMKM. Indonesian Journal of Economics Management and Accounting, 1Ardiyono,(11), 1206–1213. https://jurnal.intekom.id/index.php/ijema/article/view/870

Syifa, D. N., & Fatimah, S. (2024). Efektivitas Iklan Melalui Konten Media Sosial Tiktok Agrowisata Ternak Lebah Madu Ciburial dengan Dimensi Empathy dan Persuasion. Mimbar Agribisnis : Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis, 10(2), 1726. https://doi.org/10.25157/ma.v10i2.13494

Statista. (2024) Countries with the largest TikTok audience as of July 2024. Statista GmbH.

Downloads

Published

2026-06-30

Issue

Section

Articles

How to Cite

“Analysis Of The Effectiveness Of Using Tiktok Social Media As A Promotional Medium Using The EPIC Model At Alesha Shop Bara” (2026) Sebatik, 30(1), pp. 27–35. doi:10.46984/0tn43r47.